Read the article case carefully and then: 1. Give an introduction…

MagistrateHeatRook340  Read the article case carefully and then: 1. Give an introduction…Image transcription textMckinsey & Company Financial Services Practice Reshapingretail banks: Enhancing banking for the next digital age Thecurrent model of universal retail banking is unsustaina… Show more… Show moreImage transcription textRetail banks have experienced respectable banking delivers 48percent of total banking growth as the pandemic has abated, andit is profits and is larger than entire sectors such as te… Show more… Show moreImage transcription textExhibit 1 Return on equity has been stable over the past decadeand is rebounding from the shock of the COVID-19 pandemic.Return on equity for global banking 2000-22, % 25 25 … Show more… Show moreImage transcription textbanking lending protection banking lending protection In LatinAmerica, Revenue by product,’ $ per holder (2020 estimates) theMiddle East, Latin America Cost-to-assets ratio Middl… Show more… Show moreImage transcription textExhibit 3 Imperatives for retail banks generally differ by region.Current positioning of macroregions Very high Imperatives forthe (20-30x) banking business Developed 6 of 15 Asia,… Show more… Show moreImage transcription textpreferences, digital-native challengers have increasing willingnessto transact business via established a strong foothold in all areasof digital channels, many banks are ill-equipped to reta… Show more… Show moreImage transcription textReshaping retail banks: Enhancing banking for the next digital ageExhibit 5 Banking models centered around customer journeysallow for expanded engagement. End-to-end banking … Show more… Show moreImage transcription textReshaping retail banks: Enhancing banking for the next digital ageof channels, including video calls and online chat. reduction leverswould differ for each model but Some will prefer in-pe… Show more… Show moreImage transcription texttechnology transformation to deliver measurable the full value ofdata assets, as they have not tapped business outcomes alignedwith enterprise strategy all types of customer data. Th… Show more… Show moreImage transcription textBuilding these data capabilities is, admittedly, analytics andchanging the delivery model for IT to a massive undertaking. Italso pays dividends accelerate and stabilize the develo… Show more… Show moreImage transcription text60 60 40 40 20 20 O 2020 2021 2020 2021 2020 2021 20202021 2020 2021 Out of 10 technology transformation initiativesincluded as answer choices. Respondents who reporte… Show more… Show more Read the article case carefully and then:1. Give an introduction to the case (4-12 lines)2. Identify the Major Issue or problem of the case (One line)3. Identify 3 Minor Issues of the case (One line per issue)4. What the case is trying to tell you, the reader? (1-4 lines)5. List 2 things that are in favour of #4 (what the case is trying to tell you) (2-3 lines)6. List 2 things that go against of #4 (what the case is trying to tell you) (2-3 lines)7. Based on #2 which is the major issue you have identified, give at least 2 recommendations8. What topic in organzational behaviour is this case related to? Discuss (3-10 lines)9. Give a summary of the case (3-10 lines)10. Give your conclusion (include whether you learned anything useful from the case or not and if you did what did you learn?) (3-10 lines)BusinessBusiness – Other