bernajbustos
Determine how to improve process efficiency by off-loading a…
Determine how to improve process efficiency by off-loading a bottleneck.
Requires a process flow chart
Measure the flow through the process
Analyze the Data
Identify the bottleneck
Recommend the solution to off-load the bottleneck
THIS IS WHAT I HAVE SUMBITTED BUT NEED ASSISTANCE WITH FLOW CHART: Include a Flow Chart diagram that clearly shows each step of the process.
Working in HR, especially in government, one of the areas where we experience bottlenecking is the recruitment and on boarding process. Part of the issue is the inability to find qualified candidates because of small talent pool but the other part is lack of resources such as staff, technology, or software, and lack of time. A major factor that adds to our bottleneck is being short staffed specifically in recruitment, we have one recruiter for the entire organization. There are a few things the organization can do offload bottlenecking.
1. The first step to offloading bottleneck is by mapping out the recruitment process and determine a timeline for both the candidate, recruiter, and hiring manager. Once the recruitment process is mapped out, then you can use your recruitment metrics to positively identify the pinch points, and verify who is being impacted and determine a solution. An example of the timeline is;
a. Manager submits job requisition
b. Determine closing date for open position
c. Applicants submits resume before closing date
d. Recruiter has five (5) days to qualify applications and enter in tracking system
e. Recruiter sends qualified applications to hiring manager
f. Manager interviews within 10 days of receiving applications
g. Send applicants for pre-employment background and drug screen (if applicable)
h. Offer of employment made within 30 days of closing date
2. The second step is to invest in technology and digitize your application and the overall process. Technology and automated services will help eliminate bottlenecking. For example, organizations can include realistic job previews and virtual job tryouts. This will allow applicants to view what the job entails and will assist in recruiting the proper talent. By investing in an applicant tracking system and interactive dashboard will eliminate the need for more recruiters and will speed up the recruitment process. Using standardized pre-employment assessments means you’ll choose candidates for your roles based on skills, and compare them based on how they score, not biased opinions.
3. The third step is to centralize your data, this will make it easier to track and identify potential bottlenecks quickly so you can address them. Having an interactive dashboard system will allow all parties involved to know where the process is. This will help to determine if things are flowing smoothly or there is a hold up.
4. The fourth step is to outsource some of the recruitment process such as background checks and drug screens. Outsourcing will help speed up the process and keep momentum.
5. Analyze information often. The only way to reliably and quickly identify bottlenecks in your process is by constantly gathering and learning from your recruitment data. For example, if you are experiencing bottlenecking in step f (interviewing) because the applicant has scheduling conflicts, then look at other options such as zoom interview instead of in person. Being flexible within the process will offload bottlenecking.
