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Assignment 1 Topic: The Impact of Social Media on Education Why I…
Assignment 1
Topic: The Impact of Social Media on Education
Why I Chose this Topic: In today’s digital world, social media has become an integral part of our lives. It has changed the way we consume and share information, and has impacted how education is conducted in schools and universities. I am interested in exploring how social media has impacted education and how this has changed the way students learn.
Type of Presentation: This will be an informative presentation designed to inform the audience on the impact of social media on education.
Information Used: I will use research and data from articles, journals, and surveys to provide a comprehensive overview of the impact of social media on education.
Visual Aids: I will use slides to provide visual aids to complement my presentation. The slides will include visuals such as graphs, charts, and images to help illustrate the points I am making.
Summary: In this presentation, I will explore the impact of social media on education and how this has changed the way students learn. I will discuss the positive and negative effects of social media on education, as well as the potential opportunities and challenges for educators.
Planning/Preparation/Delivery: In order to ensure a successful presentation, I will plan my presentation thoroughly and practice my delivery beforehand. I will also use effective presentation techniques such as eye contact and body language to ensure that my presentation is engaging and effective.
Explanation:
The topic I have chosen to present on is the impact of social media on education. In today’s world, social media has become an integral part of our lives. It has drastically changed the way we consume and share information and has had a significant impact on the way education is conducted in schools and universities. As such, it is important to explore how social media has impacted education and how this has changed the way students learn.
My presentation will be an informative one designed to educate the audience on the impact of social media on education. To provide a comprehensive overview, I will be using research and data from articles, journals, and surveys. To further illustrate my points, I will be using slides with visuals such as graphs, charts, and images.
In my presentation, I will discuss the positive and negative effects of social media on education, as well as the potential opportunities and challenges for educators. I will explore how social media has revolutionized the way students learn and interact with their peers and their teachers. I will also discuss the risks of social media, such as cyberbullying and the potential for distraction, and how educators can address these issues.
In order to ensure a successful presentation, I will plan my presentation thoroughly and practice my delivery beforehand. I will use effective presentation techniques such as eye contact and body language to ensure that my presentation is engaging and effective. I will also be sure to keep my presentation concise and to the point, and to give the audience enough time to ask questions.
Furthermore, I will be recording a video of my presentation and uploading it to my YouTube channel. This will give me the opportunity to review and refine my presentation before the final presentation. I will also be sure to review the videos of other presenters and get feedback from them to ensure that my presentation is effective and engaging.
Overall, the goal of my presentation is to provide an informative overview of the impact of social media on education and how this has changed the way students learn. By researching and utilizing effective presentation techniques, I am confident that my presentation will be successful.
Assignment 2
Task:
Response to Customer’s complaint.
Dear,
I’ve learned that you weren’t entirely happy with the product you bought from our business. I am sorry that the product did not meet your expectations, as we always strive for the best customer experience. We regret the trouble the defective product you got has caused. We understand how annoying this may be for you, so let us offer a solution. You have the option of receiving a replacement or a complete refund for the damaged item. Please refer to the guidelines below to return the item:All that you must do is inform me what suits you best and leave the rest up to me.Also, we’d like to use this chance to outline the product’s flaws and the efforts we’re taking to avoid them in the future. In case you have any further inquiries, kindly let me know.
Thank you,
Sincerely,
A. Type: The message type is email.
Content/ideas: The email was written in response to a customer’s complaint about a flawed product. It gives a replacement or refund as well as an apology for the trouble caused. It also contains instructions on how to return the defective item.
Relevance: The email is relevant because it tries to address the customer’s concern, The email’s goals are to acknowledge the customer’s issue, and offer a remedy.
Approach: The approach is professional and expresses compassion for the inconvenience of the consumer and offers a fix for their issue.
B. Improvements:
Structure: The email may be formatted in a more organized manner with clear headings or bullet points to aid the recipient in understanding the next actions. Although the email acknowledges the customer’s concern and offers a solution, it could be more proactive in preventing similar issues from occurring in the future. The email contained message-related notions as well as further information on the product’s problems and the company’s measures to stop them from happening again.
Distribution: The email may be sent to a larger audience, such as all consumers who purchased the defective product, to show transparency and build customer trust.
C. Updated Email:
Subject: Response to Customer’s complaint.
Dear Customer,
It has come to my attention that you were not fully satisfied with the purchase of a Microwave from Best Buy. I am sorry that the Microwave did not meet your expectations, as we always strive for the best customer experience. We regret the trouble the defective product you got has caused as you mentioned that the microwave glass plate is broken and some of its buttons are not working. We understand how annoying this may be for you.
You have the option of receiving a replacement. (or)
A complete refund for the damaged microwave. Please refer to the guidelines below to return the item:For information, see our complete return policy.
The original receipt (invoice) from your purchase is needed for any returns.o The initial payment method. Purchases made using a credit card will be returned to that card. Returns with gift receipts will receive store credit.o Original packaging and everything that the seller or Best Buy originally included (including all manuals, accessories, gifts with purchase, bonus, and included items).o Your signature, name, and contact information. This information may be verified by requesting a valid government-issued photo ID.All that you must do is inform me what suits you best and leave the rest up to me.Also, we’d like to use this chance to outline the product’s flaws and the efforts we’re taking to avoid them in the future. We will take care that these types of defects would not happen again.In case you have any further inquiries, kindly let me know.Thank you,
Sincerely
Task: Your task is to write a report that reflects the content of the final presentation you are delivering in the above assignment 1 and assignment 2 of this course.
The report should contain all the parts we have discussed. It should also follow all the report writing conventions based on the course book.
It should contain some visual elements, too, and be preceded by a brief background explanation of the topic, purpose and ideas to be used in the report.
The background information clearly outlines the report’s purpose, type and ideas :
The report contains all the necessary components, is free of grammar errors and is properly formatted:
The report contains visual elements.
