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A good leader may sometimes coerce subordinates to influence their…

A good leader may sometimes coerce subordinates to influence their behaviors or thoughts.

Group of answer choices

True

 

False

 

 

Flag question: Question 2Question 22.5 pts

 

One way to classify leadership theories and research is by ______.

Group of answer choices

focusing on organizational interactions in the theory or research

 

determining who the theory or research applies to

 

comparing the length of time it took to formulate the research or theory

 

analyzing the number of people the research or theory influences

 

 

Flag question: Question 3Question 32.5 pts

 

Interpersonal skills focus on conceptual ideas.

Group of answer choices

True

 

False

 

 

Flag question: Question 4Question 42.5 pts

 

Evidence-based management means that decisions and organizational practices are based on the ______.

Group of answer choices

best available scientific data

 

most tested theories of leadership

 

most familiar paradigms

 

oldest and most used methods

 

 

Flag question: Question 5Question 52.5 pts

 

A neo-charismatic theory can be best explained as ______.

Group of answer choices

combining network and behavioral theories to find effective leaders

 

combining trait and behavioral theories to explain follower-leader dynamics

 

an attempt to combine theories to explain successful and influencing leadership

 

understanding how servant leaders react to situational cues in leadership

 

 

Flag question: Question 6Question 62.5 pts

 

Which of the following is based on analytical and quantitative reasoning?

Group of answer choices

interpersonal skills

 

technical skills

 

autocratic skills

 

decision-making skills

 

 

Flag question: Question 7Question 72.5 pts

 

Diane Von Furstenberg credits her success to her ability to inspire and motivate people. These are examples of ______.

Group of answer choices

technical skills

 

decision-making skills

 

trusting relationships

 

interpersonal skills

 

 

Flag question: Question 8Question 82.5 pts

 

Which of the following would be the best fit for a middle-level management position?

Group of answer choices

Juan is able to use quantitative reasoning to think of alternatives to problems while also having a strong technical understanding of the software systems used at the firm.

 

Serena is an expert in computer programming and is able to work with her team and senior leadership, but struggles when thinking of alternatives to problems.

 

Vladimir does not have the technical skills to help his employees but is able to work with teams and individuals and make important decisions.

 

Dominic is equally good at decision-making, has strong technical skills, and is good at communicating with individuals and groups.

 

 

Flag question: Question 9Question 92.5 pts

 

Marquita is a manager at company X. Their primary focus is organizing and staffing concerns to help the firm accomplish its goals. Marquita is ______.

Group of answer choices

liaising with external stakeholders

 

being a resource-allocator within decisional roles

 

acting as a figurehead

 

fulfilling a leader role

 

 

Flag question: Question 10Question 102.5 pts

 

Which of the following roles would best describe a member of company Y sitting on a local non-profit board of directors and networking with the community outside of company Y?

Group of answer choices

negotiator

 

disseminator

 

informational

 

liaison

 

 

Flag question: Question 11Question 112.5 pts

 

There are some situations where knowing the right versus the wrong choice is not clear.

Group of answer choices

True

 

False

 

 

Flag question: Question 12Question 122.5 pts

 

There is a direct link between being ethical and being an effective person and leader.

Group of answer choices

True

 

False

 

 

Flag question: Question 13Question 132.5 pts

 

Which is true about ethics?

Group of answer choices

Exercising ethics often lead to business losses.

 

Ethics date back to the time of Plato and Aristotle.

 

Moral development and personality traits have little impact on ethical behavior.

 

Ethics are losing popularity in business.

 

 

Flag question: Question 14Question 142.5 pts

 

Which of the following is the primary reason for leadership derailment?

Group of answer choices

They were unable to delegate or build teams.

 

They were viewed as being aloof and missed deadlines.

 

They had poor interpersonal skills.

 

They betrayed personal trust from employees.

 

 

Flag question: Question 15Question 152.5 pts

 

What does the stakeholder approach ethics include?

Group of answer choices

a win-win situation that meets the needs of the organization, employees, and those benefiting from the decision

 

a situation where leaders receive more benefits from decisions, but overall goodwill increases within the organization

 

a win-win situation that increases the social impact and company profile, but may not increase profit margins

 

a situation that meets the needs of the organization and employees, but does not increase social impact or goodwill

 

 

Flag question: Question 16Question 162.5 pts

 

When we take personality tests, our self-awareness decreases as we figure out our stronger and weaker traits.

Group of answer choices

True

 

False

 

 

Flag question: Question 17Question 172.5 pts

 

Which is true regarding the observable personality traits of leaders?

Group of answer choices

The personality traits of leaders can help predict an organization’s performance.

 

The personality traits of leaders tend to all be the same.

 

The personality traits of leaders cannot be changed.

 

The personality traits of leaders are primarily learned.

 

 

Flag question: Question 18Question 182.5 pts

 

All effective leaders illustrate dominance, extraversion, and high energy with determination.

Group of answer choices

True

 

False

 

 

Flag question: Question 19Question 192.5 pts

 

Which of the following is an example of extraversion?

Group of answer choices

Maggie enjoys meeting other people and is willing to confront others when needed.

 

Kirk makes sure that all employees feel comfortable by being friendly and courteous to everyone.

 

Daniel has high energy and a continuous drive to improve the morale of the employees.

 

Sherry is a shy leader, but she works on improving her confidence by accepting public speaking roles.

 

 

Flag question: Question 20Question 202.5 pts

 

Which of the following scenarios is an example of an advantageous comparison?

Group of answer choices

Mark inflates the profit margins to make the company look better, and justifies it because it’s not causing anyone any harm.

 

Tom lies to his employees that a deadline is approaching, but knows that if they get the work done early it will benefit the company.

 

Mary calls in sick to work once a month even when not sick, but justifies it because her coworkers do it more often.

 

Gina was offered and took a kickback from a partnering firm. She justified it because she thought everyone does it.

 

 

Flag question: Question 21Question 212.5 pts

 

The leadership grid has four leadership styles that are on a continuum.

Group of answer choices

True

 

False

 

 

Flag question: Question 22Question 222.5 pts

 

Which theory states that to motivate employees it is really not necessary to identify and understand needs?

Group of answer choices

reinforcement theory

 

behavior theory

 

two-factor theory

 

theory of x and y

 

 

Flag question: Question 23Question 232.5 pts

 

What leadership style was considered the best team leadership style?

Group of answer choices

high-high leader

 

high production leader

 

middle-of-the-road leader

 

low impoverished leader

 

 

Flag question: Question 24Question 242.5 pts

 

Which type of theory focuses on understanding how employees choose behaviors to fulfill their needs?

Group of answer choices

reinforcement theories

 

behavioral theories

 

Theory of X and Y

 

process motivation theories

 

 

Flag question: Question 25Question 252.5 pts

 

Which is true about work-life balance?

Group of answer choices

It is easily achieved in certain countries, such as China.

 

Technology has made it easier to achieve this.

 

Few workers say they feel stressed because of this.

 

Many new graduates find it difficult to achieve this.

 

 

Flag question: Question 26Question 262.5 pts

 

Michelle doesn’t like her job but finds that she is well paid and continues to perform well while making friends at work. According to the two-factor theory, what is Michelle motivated by?

Group of answer choices

extrinsic factors

 

belongingness

 

self-concept

 

intrinsic factors

 

 

Flag question: Question 27Question 272.5 pts

 

The authority-compliance leader has a high concern for both production and people.

Group of answer choices

True

 

False

 

 

Flag question: Question 28Question 282.5 pts

 

According to equity theory, how do employees attempt to self-correct if they feel inequity in rewards?

Group of answer choices

reduce their input or increase their output

 

attempt to fulfill lower-level needs

 

seek out employment elsewhere

 

reach out to superiors to file a complaint

 

 

Flag question: Question 29Question 292.5 pts

 

Jemma works for an international company with branches in Japan and Canada. Before work travel, Jemma reviews the differences in corporate tax laws for each country and prepares all of the legal documents for both branches in Japan and Canada. Which of the four cultural quotients is Jemma illustrating?

Group of answer choices

motivational

 

metacognitive

 

cognitive

 

behavioral

 

 

Flag question: Question 30Question 302.5 pts

 

Which of the following scenarios is an example of valence?

Group of answer choices

Micah believes that if he works hard, he will earn a bonus.

 

Rachel believes in her ability to accomplish her quarterly sales goals.

 

Matteo places a high value on earning an A in math, so he studies hard for his math test.

 

Jackie thinks that she has a better chance of winning a gold tournament if she practices more.

 

 

Flag question: Question 31Question 312.5 pts

 

Robert Tannenbaum and Warren Schmidt’s contingency theory focuses on who makes the decisions.

Group of answer choices

True

 

False

 

 

Flag question: Question 32Question 322.5 pts

 

What are the characteristics of the time-driven and development-driven models?

Group of answer choices

time, value, and resources

 

skills, traits, and behaviors

 

value, focus, and orientation

 

characteristics and situations

 

 

Flag question: Question 33Question 332.5 pts

 

Which theory specified the number of situational moderators of relationships between task- and person-oriented leadership and their effects?

Group of answer choices

path-goal leadership theory

 

theory of X and Y

 

leadership continuum theory

 

behavioral leadership theory

 

 

Flag question: Question 34Question 342.5 pts

 

The contingency leadership model and the normative leadership model are prescriptive leadership models which tell the user exactly which style to use in a given situation.

Group of answer choices

True

 

False

 

 

Flag question: Question 35Question 352.5 pts

 

When a leader holds a meeting and acts as a moderator to define the problem, and discusses the limitations with each decision, they are performing which leadership style in the normative model?

Group of answer choices

consult group

 

decide

 

facilitate

 

delegation

 

 

Flag question: Question 36Question 362.5 pts

 

According to the path-goal leadership model, it is the leaders’ responsibility to increase subordinates’ motivation and attain organizational goals.

Group of answer choices

True

 

False

 

 

Flag question: Question 37Question 372.5 pts

 

According to the normative leadership model, when should followers be involved in making decisions?

Group of answer choices

when a leader has expertise in the area of the decision

 

only when highly important decisions are being made

 

when important commitment decisions may not be liked or wanted

 

when a decision has large amounts of support

 

 

Flag question: Question 38Question 382.5 pts

 

What type of leadership models are found in descriptive models?

Group of answer choices

path-goal and contingency models

 

contingency and normative leadership models

 

continuum and path-goal models

 

only continuum leadership models

 

 

Flag question: Question 39Question 392.5 pts

 

Which of the following is an example of needing different leadership skills in different situations.

Group of answer choices

A small company with six employees shares the workload and decision-making responsibilities equally across the team.

 

A large company has twenty teams with one manager for each team. Every two months the managers rotate to manage a new team.

 

A small startup begins to expand rapidly. The original CEO steps down to appoint a new leader with more experience managing a larger company.

 

A CEO retires after 30 years. The company replaces them with the most senior manager for consistency in leadership.

 

 

Flag question: Question 40Question 402.5 pts

 

A company is considering neutralizing a manager for a particular team. Before determining their approach, the company begins to examine the types of jobs the team completes and whether there are clear routines. The company is currently ______.

Group of answer choices

appraising the formalized nature of the organization

 

determining the types of tasks they complete

 

determining the spatial distance between the leader and followers

 

evaluating the characteristics of followers

 

 

Flag question: Question 41Question 412.5 pts

 

What is the aggregate of beliefs, norms, attitudes, assumptions, and ways of doing things shared by members of a company?

Group of answer choices

organizational culture

 

inclusion

 

diversity

 

core values

 

 

Flag question: Question 42Question 422.5 pts

 

Which characteristic of weak low-performance culture refers to the tendency to go along with the existing way of doing things?

Group of answer choices

inward thinking

 

resistance to change

 

low expectations

 

lack of shared values

 

 

Flag question: Question 43Question 432.5 pts

 

What refers to providing a workplace where all feel respected, accepted, and valued?

Group of answer choices

ethics

 

inclusion

 

equity

 

diversity

 

 

Flag question: Question 44Question 442.5 pts

 

Approximately how many Americans live with a disability?

Group of answer choices

roughly half

 

one-third

 

one-fourth

 

most

 

 

Flag question: Question 45Question 452.5 pts

 

Which of the following is an example of how to unmask micro-aggressions?

Group of answer choices

a person intentionally does not invite a coworker out to a team lunch

 

a person takes on less work when the work environment becomes stressful

 

a person tells their manager they dislike working with other departments

 

a person takes multiple personal days when your team is behind schedule

 

 

Flag question: Question 46Question 462.5 pts

 

Strong cultures are said to be correlated to ______.

Group of answer choices

increased management oversight

 

higher employee turnover

 

higher member outcomes

 

lower profit margins

 

 

Flag question: Question 47Question 472.5 pts

 

What type of organization prefers stability and an organizational culture that enforces rules?

Group of answer choices

those in large cities with diverse employees

 

those that are geographically isolated

 

those in less volatile or non-turbulent environments

 

those in high stress and high demand industries

 

 

Flag question: Question 48Question 482.5 pts

 

Current personnel who are not totally on board with the proposed culture changes have to leave the company to protect the new changes.

Group of answer choices

True

 

False

 

 

Flag question: Question 49Question 492.5 pts

 

A company decides to offer free exercise classes after office hours in their multipurpose room to allow employees a chance to interact and get to know one another after hours. Similarly, they also bring in food trucks once per month and give everyone 2 paid hours off to enjoy, relax, and get to know one another. What is the company encouraging?

Group of answer choices

coaching

 

role-modeling

 

socialization

 

norm referencing

 

 

Flag question: Question 50Question 502.5 pts

 

Company X has been trying to shift company expectations to improve customer service. To help employees better understand the shift and what is expected of them, each of the three top executives set aside two hours each week to show employees the best ways to call and work directly with the organization’s clients. What is this scenario an example of?

Group of answer choices

communicating practices

 

role-modeling behavior

 

culture creation by default

 

selling the culture changes

 

 

Flag question: Question 51Question 512.5 pts

 

In high-performing organizations, who converts ideas or product descriptions into real products or services?

Group of answer choices

followers

 

executive leaders

 

front line managers

 

employees

 

 

Flag question: Question 52Question 522.5 pts

 

What answers the question “Where is the company going?” and is an ambitious view of the future that everyone in the organization can believe in?

Group of answer choices

stretch goal

 

big picture model

 

strategic mission

 

strategic vision

 

 

Flag question: Question 53Question 532.5 pts

 

What helps focus everyone in the same direction and offers feedback on how well an organization’s strategy is working?

Group of answer choices

goals

 

values

 

plans

 

visions

 

 

Flag question: Question 54Question 542.5 pts

 

What refers to the desired outcomes an organization seeks to achieve for its various stakeholders?

Group of answer choices

mission strategy

 

strategic goal

 

inspirational vision

 

organizational objectives

 

 

Flag question: Question 55Question 552.5 pts

 

Why do high-performance organizations train leaders to explain outcomes and the reasons behind those outcomes?

Group of answer choices

so that followers have a resource to help motivate them when they lose motivation

 

to allow leaders to share the most important reasoning and not confuse followers

 

to keep followers subordinate to leaders, as they don’t know all of the information

 

to emphasize the “why” of doing things and not the “do it because I said so” approach

 

 

Flag question: Question 56Question 562.5 pts

 

The call for environmental sustainability in business refers to leaders’ ______.

Group of answer choices

responsibility to train and develop new employees in a way that is aware of cultural differences.

 

ability to understand how all business operations impact all environments with pathways to achieving a net 0 carbon emission

 

need to be aware of how expansion can be maintained and smooth transfers of powers when new leadership emerges

 

concerted actions to operate businesses in a manner that protect natural resources and ecological support systems

 

 

Flag question: Question 57Question 572.5 pts

 

A(n) ______ refers to when a company proposes an offer to meet the customer’s needs.

Group of answer choices

value proposition

 

external strategy

 

bill of sales

 

exchange of goods

 

 

Flag question: Question 58Question 582.5 pts

 

What of the following is a key element of the consensus on what strategy should entail?

Group of answer choices

It is about coordinating activities across organizational units.

 

It pushes leaders to mentor followers into new, higher positions.

 

It is about creating goals and missions aligned with outputs.

 

It combines people and resources to short-term results.

 

 

Flag question: Question 59Question 592.5 pts

 

The employees at a company are close-knit and think similarly about what behaviors are appropriate at work. They all value helping one another above being competitive with one another. When someone new joins the company, they pass on this way of doing things to them. What is this an example of?

Group of answer choices

a vision

 

distinctive core competence

 

a mission

 

organizational culture

 

 

Flag question: Question 60Question 602.5 pts

 

Two dog grooming stores are located across the street from each other and have been battling for customers. One restructures their process to have animals stay in one station with the employees moving around the animals. The increased efficiency has helped to decrease appointment times allowing them to take more clients in a day, lower prices, and maintain standards. What strategy is used in this scenario?

Group of answer choices

competitor’s view

 

low-cost leadership

 

alternative leadership

 

value-based