In the attached case study, kindly answer the following questions….

UltraWillpower9110 In the attached case study, kindly answer the following questions….Image transcription text15-163 May 24, 2016 MANAGEMENT SLOAN SCHOOLManaged by Q Zeynep Ton and Cate Reavis The original thesis is,if our people are so amazing and our technology is so a… Show more… Show moreImage transcription textMANAGED BY 0 Zeynep Ton and Cate Reavis As an on-demandcompany,2 Q had entered a space bursting with startups and withventure capital firms (VCs) eager to invest in them sinc… Show more… Show moreImage transcription textMANAGED BY 0 Zeynep Ton and Gate Reavis revenue. Toimprove service, it had recently introduced a digitalquality-assurance program that gave customers acces… Show more… Show moreImage transcription textMANAGED BY 0 Zeynep Ton and Cate Reavis example, exactlywhere to put washed dishes. The office manager could also accessthe dashboard from his or her own computer. Either w… Show more… Show moreImage transcription textMANAGED BY 0 Zeynep Ten and Gate Reavis Subcontractorsvaried too much in how well they did their jobs. “We realized wehadn’t quite accounted for something,” Teran noted. “… Show more… Show moreImage transcription textMANAGED BY 0 Zeynep Ton and Cate Reavis Hiring Q postedpositions on Craigslist, Indeed, and other sites. But more than halfof its cleaning operator applicants learned about it fro… Show more… Show moreImage transcription textMANAGED BY 0 Zeynep Ton and Cate Reavis policies andcleaning procedures. For those who passed the quiz and hadsufficient ratings from their supervisors, the condition… Show more… Show moreImage transcription textMANAGED BY 0 Zeynep Ton and Cate Reavis the end result ofthis person learning how to do the job by seeing someone elsedoing it and actually completing the job is much better… Show more… Show moreImage transcription textMANAGED BY 0 Zeynep Ton and Cate Reavis Another big part ofbeing Q was community: belonging to an inclusive company whichvalued the contributions of every operator and where … Show more… Show moreImage transcription textMANAGED BY 0 Zeynep Ton and Cate Reavis ?exibility to provethemselves . . . . And to actually meet a company, trying to do it asa company and not just as me alone, I think really inspi… Show more… Show moreImage transcription textMANAGED BY 0 Zeynep Ten and Cate Reavis Cleaning isrecurring. Cleaning is frequent. . . What I realized is that this couldbe a volume play where, if you get in for cleaning initial… Show more… Show moreImage transcription textMANAGED BY Q Zeynep Ton and Cate Reavis Exhibit 1 Timelineof the On-demand Services Sector Name Date Service 1099 orRevenue Funding Valuation launched W2 Airbnb 200… Show more… Show moreImage transcription textMANAGED BY 0 Zeynep Ton and Cate Reavis ownership, whichmeant more managed properties and fewer of the commercialbuildings that were the best ?t for Q. In San Francisco, … Show more… Show moreImage transcription textMANAGED BY Q Zeynep Ton and Cate Reavis Exhibit 2 JanitorialIndustry Segmentation Janitorial Industry Products/ServicesSegmentation, 2015 5% 3% 2% Standard 9% Commer… Show more… Show moreImage transcription textMANAGED BY Q Zeynep Ton and Cate Reavis Exhibit 3Customized Dashboard of a Q Customer and List of Tasks forCleaning Operator Q Dashboard Schedule Services C… Show more… Show moreImage transcription textMANAGED BY Q Zeynep Ton and Cate Reavis Exhibit 4 CustomerMessage about Q Cleaning Operator Imani “Last night Istopped into the office at 10PM and came upon a shoc… Show more… Show moreImage transcription textMANAGED BY Q Zeynep Ton and Cate Reavis Exhibit 6 JanitorialServices Industry Data Industry value No. of Revenue ($M) added($M) Enterprises Employment Wages ($M) 2010 47,8… Show more… Show moreImage transcription textMANAGED BY 0 Zeynep Ton and Cate Reavis d Dip the mop inthe bucket and pump up and down to ensure the soap and waterare well mixed. e Wring the mop out until it is damp by … Show more… Show moreImage transcription textMANAGED BY 0 Zeynep Ten and Cate Reavis Exhibit 8 Excerptsfrom How to Clean Floors the Q Way Role: Operators Cleaningfloors requires that you dust mop and sweep ?oors, va… Show more… Show moreImage transcription textMANAGED BY Q Zeynep Ton and Cate Reavis Exhibit 10 Exampleof a Q Knowledge Entry Welcome to Q’s Information Session Q a.Evaluate people as you go: i. Are they professional? ii. … Show more… Show moreImage transcription textMANAGED BY Q Zeynep Ton and Cate Reavis b. BasicBackground: i. What did you think of the info session ii. Walk methrough your work experience ili. Why do you want to … Show more… Show moreIn the attached case study, kindly answer the following questions.1. Which process strategies do they use ( repetitive, product focus, process focus, mass customization).  Provide supporting phrases.2. What product design they used? (goods and services, strategy and product life cycle, generating new products, product development, issues for product design, product development continuum, documentation, or service design) Provide supporting phrases from the case study.3. What operational management tools they used?4.  How they did their organization based on operation management?5. Issues of product design? 6.  What’s their capacity for each service and where is the bottle neck in each service? 7. Provide 3 Alternative Course of Action (ACA) and their advantages and disadvantages.8. Provide recommendations.BusinessBusiness – Other