rhonszky
Question 1 (1 point) Digital information fluency is often…
Question 1 (1 point)
Digital information fluency is often expected of employees by employers.
Question 1 options:
TrueFalse
Question 2 (1 point)
Audience-centered communication is based on objective, fact-based information, not etiquette or other social norms.
Question 2 options:
TrueFalse
Question 3 (1 point)
When a receiver offers a smile when reading a message, the sender can be assured the message has been well received.
Question 3 options:
TrueFalse
Question 4 (1 point)
The potential for failure in the Communication Process Model can happen anywhere during the process.
Question 4 options:
TrueFalse
Question 5 (1 point)
More than 65 Percent of all Internet access occurs via mobile devices.
Question 5 options:
TrueFalse
Question 6 (1 point)
Today, because of the use of smartphones, mobile communication often resembles a continuous stream of conversations that never end.
Question 6 options:
TrueFalse
Question 7 (1 point)
Because of the ability to multitask, mobile users become more productive and focused on their work.
Question 7 options:
TrueFalse
Question 8 (1 point)
Companies who limit the use of mobile technology, both internally and externally, stand the best chance of capitalizing on the way people communicate.
Question 8 options:
TrueFalse
Question 9 (1 point)
Strong communication skills provide an opportunity to stand out from the competition.
Question 9 options:
TrueFalse
Question 10 (1 point)
Stealth marketing is illegal.
Question 10 options:
TrueFalse
Question 11 (1 point)
A corporate code of ethics provides employees with explicit ethics policies and procedures for all potential workplace issues.
Question 11 options:
TrueFalse
Question 12 (1 point)
Technology should be used as a replacement for face-to-face communication whenever possible.
Question 12 options:
TrueFalse
Question 13 (1 point)
When a receiver can no longer determine what information is useful and what is useless, or think deeply about complex situations, they may be suffering from information overload.
Question 13 options:
TrueFalse
Question 14 (1 point)
When there is a need to confront a difficult situation at the workplace, it is best to use emails, allowing the sender time to think through and shape their message appropriately.
Question 14 options:
TrueFalse
Question 15 (1 point)
The goal of communication in a high context culture is what?
Question 15 options:
To ensure visual cues to convey meaning
To exchange information
To focus on results
To build relationships
Question 16 (1 point)
The tendency to judge all other groups according to the standards of one’s own group is called what?
Question 16 options:
Stereotyping
Discrimination
Bias
Culture
Ethnocentrism
Question 17 (1 point)
Which of the following makes oral communication more difficult for diverse audiences?
Question 17 options:
There is more time for translation
Audiences can translate in private at a later time
It takes too long to learn important phrases
It happens in real time
The audience places more importance on your nonverbal cues
Question 18 (1 point)
Which of the following is least likely to improve communication effoerts?
Question 18 options:
Developing a corporate presence on all available social media sites
Using technology to aid in communication, not replace it
Being proficient with basic features and functions of technologies
Disregarding information that is not useful
Speaking with coworkers face to face whenever practical
Question 19 (1 point)
To best maintain productive relationships with customers and suppliers, what type of communication tool is often most important?
Question 19 options:
Blogs
Face-to-face meetings
LinkedLin
Emails
Question 20 (1 point)
Saved
Which of the following is not a result of information overload?
Question 20 options:
Inability to differentiate between useful and useless information
Inability to think deeply about complex situations
Lower Productivity
Better use of technology
