CountWrenPerson1699 Read the article below and answer the questions that follows:…Read the article below and answer the questions that follows:Image transcription textBUSINESS Tim Hortons uniform may soon include masks, asdrive-thrus and dining rooms get a pandemic makeover Timmieshas already installed protective shields at front counte… Show more… Show moreImage transcription textTim Hortons says it is going “above and beyond” in itsefforts to contain the spread of COVID-19 and keep customerssafe as provinces ease economic lockdowns and the fa… Show more… Show moreImage transcription textIn mid-March, RBI, which is headquartered in Toronto and whoseholdings also include Burger King and Popeyes, said Tim Hortonshad asked Canadian restaurant owners to provide tak… Show more… Show moreImage transcription textTim Hortons, which has about 850 restaurants in the GTA,mandated the installation of acrylic protective shields at frontcounters and drive-thru windows at all of its locations … Show more… Show moreQuestions:Case Analysis1. BUSINESS ENVIRONMENT – Begin your analysis by discussing the business environment that Tim Horton’s is operating in. To answer, describe the type of organization that Tim Horton’s and two of their competitors are part of; also include: brief information about their market and consumers. Finally, discuss any significant changes that occurred in the business environment they are operating in; include new things they are doing as well.2. BUSINESS STRUCTURE – Next, discuss the management structure, employee base and financial history including annual revenues and profit of Tim Horton’s. Include in your discussion a brief overview of the leaders of Tim Horton’s and include any CSR initiatives that the leadership team has embarked on.3. PROBLEM IDENTIFICATION – Identify the key issues regarding Covid-19 and Tim Horton’s from an operations process perspective including how Covid-19 impacts site selection, capacity planning, managing operations and employee motivation.4. BUSINESS RESPONSE – Examine the steps that Tim Horton’s has taken operationally to deal with Covid-19 include a chronological progression of steps taken or steps that they could have taken. Include in your discussion things that they did that were successful and things that were not successful.5. RECOMMENDATIONS – Based on what you have researched and what you have studied in this course, identify three things that you would recommend Tim Horton’s do to ensure that operation processes are successful, employees stay motivated and they stay competitive in the eyes of the consumers (CSR may come in here as well). You may need to consider what their competitors have done. Ensure that you use specific examples and support your response with course concepts and appropriate research.6. CONCLUSION – Discuss what changes you would make to Tim Horton’s so that the recommendations you proposed will be effective. Then, conclude the discussion by reviewing your findings and emphasizing what you would do differently in this case if you were the leader or operations manager.7. REFERENCES – include APA in-text citations in the written content for all facts, ideas, statistical information, quotes or paraphrased information used when writing this analysis. Include a properly formatted reference list on its own page at the end of the case analyse report.BusinessBusiness – Other