CountCoyote2834
1. The success of using an organizational model that takes into…
1. The success of using an organizational model that takes into account both external and internal organization factors to plot the course of organization change can be enhanced by ______.
Group of answer choices
ignoring the aspects that are not relevant to the organizations change agenda
emphasizing the aspects that are not relevant to the organizations change agenda
collecting data over time to determine whether the change is on course
collecting data only once so as to not muddy the waters
2. According to research by Kotter and Heskett (1992), the single most visible factor that distinguishes major cultural changes that succeed from those that fail is ______.
Group of answer choices
a competent consultant
competent leadership
competent followership
competent data collection and analysis
3. Which of the following is an accurate depiction of leadership?
Group of answer choices
Leaders do not account for all or even most of the variance in explaining organizational performance.
Leaders account for most of the variance in explaining organizational performance.
Leaders account for all of the variance in explaining organizational performance.
Leaders are greatly irrelevant to organizational performance.
4. Which of the following is a true statement, according to Burke?
Group of answer choices
There is overwhelming research evidence that scientifically demonstrates that leaders have an impact on organization change.
There is little research evidence that scientifically demonstrates that leaders have an impact on organization change.
Leadership is secondary to management in organization change.
Leadership is secondary to followership in organization change.
5. According to Burke, ______.
Group of answer choices
leadership is the power to influence others
influence is what gives a leader power to lead others
leadership is the capacity to influence others; power is the exercise of that capacity
power is the capacity to influence others; leadership is the exercise of that capacity
6. According to Burke, ______.
Group of answer choices
leadership is the power to influence others
influence is what gives a leader power to lead others
leadership is the capacity to influence others; power is the exercise of that capacity
power is the capacity to influence others; leadership is the exercise of that capacity
7. Which of the following is true?
Group of answer choices
Leadership is the same as authority.
Leadership is the same as management.
Leadership is not the same as authority.
Leadership is not the same as management.
Both C and D
8. Launch phase is the time for ______.
Group of answer choices
dealing with resistance
multiple leverage
taking the heat
repeating the message
9. Which of the following are activities that should be conducted during sustaining the change?
Group of answer choices
choosing successors
launching more new initiatives
both A and B
neither A nor B
10. Research evidence indicates that high-performing leaders ______.
Group of answer choices
see themselves in the best possible light
see themselves much as others see them
don’t care what other people think of them
don’t consider how their feelings affect their behavior
11. According to McClelland and Burnham (1976), managers who were rated by subordinates as high in degree of clarity (about what was expected of subordinates) and in promoting team spirit were ______.
Group of answer choices
high in power motivation, low in need for affiliation, and high in inhibition
low in power motivation, high in need for affiliation, and high in inhibition
low in power motivation, low in need for affiliation, and high in inhibition
high in power motivation, high in need for affiliation, and high in inhibition
12. The prelaunch phase is the time for the leader to ______.
Group of answer choices
be impulsive, if needed
take the time and effort to gather and analyze environmental information
rely on instinct
none of these
13. An organization change effort ______.
Group of answer choices
should not include any activities geared toward embracing the change until the postlaunch phase
should not include any activities geared toward implementing the change until the postlaunch phase
should include an event that will capture employees attention, provide focus, and create the reality that the change effort is not merely an exercise during the launch phase
should not include an event that will capture employees attention, provide focus, and create the reality that the change effort is not merely an exercise until the postlaunch phase
14. When employees start to ask top leadership to provide structure during a time when it is not feasible during the change effort, ______.
Group of answer choices
it is time for the leader to step in and establish the new order
the leader should be persistent in communicating that living with ambiguity is going to work out in the end
the leader should delegate to managers to take control
none of these
15. Sustaining the change requires ______.
Group of answer choices
expecting unanticipated consequences
adapting to unanticipated consequences
continuing the momentum
all of these
16. What is the first thing to observe and analyze when considering organization change?
Group of answer choices
the culture
potential resistance
the external environment
none of these
17. Which of the following is/are commonalities that Toole (1995) found when he researched successful organization change initiatives?
Group of answer choices
change had top-down management
the specifics of change were imposed from the top
the guts of the organization remained intact
all of these
18. Positive organization change refers to ______.
Group of answer choices
change that moves forward, not backward
change that begins with stating problems and weaknesses before discussing positive alternatives
an affirmative bias in change efforts that emphasizes strengths, capabilities, and possibilities
applauding achievements toward the desired change
19. What is the paradox of positive organization change?
Group of answer choices
change moves forward, not backward
negative factors have a stronger impact on behavior than positive factors
applauding achievements can backfire during change
people prefer to be negative
20. For positive organization change to occur, it is best to ______.
Group of answer choices
use negative interventions (to counteract the paradox of organization change)
use only positive interventions
use both positive and negative interventions
not use any interventions
